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An older adult's hands holding a tablet at a sunny kitchen table next to a cup of tea and reading glasses

Adults over 60 lost more money to online crime last year than any other age group. The FBI's 2025 Internet Crime Report counted 201,266 complaints from people 60 and older, with $7.7 billion in losses, a 59% jump from the year before. The average loss was $38,500.

If you are an older adult, or you help a parent or grandparent with their phone and computer, this guide is for you. It explains, in plain terms, what a VPN does, what it does not do, and the simple habits that matter even more.

Want one simple layer of protection? CyberFence encrypts your connection with AES-256-GCM, blocks known scam and malware websites with Web Shield, and is built and operated in the United States. Plans start at $7.99/month.

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The Scams That Cost Older Adults the Most

According to the FBI's elder fraud figures, the most expensive crimes for people over 60 in 2025 were:

  • Investment scams: $3.5 billion, often fake cryptocurrency or trading platforms.
  • Tech support scams: about $1 billion. A pop-up or caller claims your computer is infected and asks for remote access or payment.
  • Romance and confidence scams: $584 million.
  • Government impersonation: $413 million, from callers pretending to be the IRS, Social Security or the FBI.

The Federal Trade Commission's latest report to Congress, released this month, adds that older adults are more likely than younger people to lose money to tech support scams, prize and lottery scams, romance scams, government impersonation and scams that impersonate friends or family. The FBI also received more than 3,100 complaints from seniors that mentioned AI, including cloned voices used in "grandparent" emergency calls. See our guide to AI voice cloning scams.

What a VPN Does for You

A VPN, short for virtual private network, is an app that puts a protective tunnel around your internet connection. Here is what that means in daily life.

It protects you on Wi-Fi outside your home

Coffee shops, libraries, hotels, airports and doctors' offices all offer free Wi-Fi. On those networks, other people may be able to see or tamper with what you send. A VPN scrambles your traffic with AES-256-GCM encryption so it cannot be read along the way. That matters when you check your bank, email or medical portal away from home. See whether public Wi-Fi is safe.

It can block known scam websites

CyberFence includes Web Shield, which stops known malware and phishing websites from loading, even if you tap a bad link in an email or text by mistake. It works from lists of reported bad sites, so a brand-new scam page may not be on the list yet. Learn more in how DNS filtering works.

It keeps protecting you if the connection drops

A kill switch blocks internet traffic if the VPN disconnects, so your information is not suddenly sent without protection. See how a kill switch works.

It is one app you can turn on and leave on

Once it is set up, most people simply leave the VPN on. CyberFence works on iPhone, iPad, Android, Mac and Windows.

What a VPN Will Not Do

It is important to be honest about the limits, because most of the money lost by older adults is lost to persuasion, not hacking.

  • It cannot stop a phone call. Most government impersonation and "grandparent" scams start with a call. A VPN does nothing about that.
  • It cannot stop you from sending money. If someone convinces you to wire money, buy gift cards or use a cryptocurrency ATM, no app can undo that.
  • It does not catch every fake website. If you type your password into a convincing fake page, the VPN protects the connection, but the scammer still gets the password. See whether a VPN protects from phishing.
  • It does not remove viruses. Keep your devices updated and use the built-in security on your phone or computer.

For the full list, see what a VPN does not protect you from.

Habits That Protect You Most

The FTC's "Never Ever" campaign sums up the warning signs simply. A real government agency or bank will never tell you to move your money to protect it, never threaten to cut off benefits unless you pay right away, and never demand payment by gift card, wire transfer, payment app or cryptocurrency.

  1. Hang up and call back. If a call, text or pop-up says there is a problem, hang up and call the number on your card, statement or the company's official website.
  2. Never let a stranger take control of your computer. Real tech companies do not call you out of the blue about a virus.
  3. Pick a family code word. If a loved one calls in an emergency, ask for the word. AI can copy a voice, but it does not know your code word.
  4. Slow down. Scammers create panic and urgency. Anything that says "act now" or "keep this secret" is a warning sign.
  5. Turn on two-step sign-in for email and banking, so a stolen password alone is not enough.
  6. Talk to someone you trust before you send money to anyone you have only met online.

If you want to know whether your email address has shown up in a data breach, CyberFence offers Breach Monitor as a separate product. It is not part of the $7.99 plan. See what Breach Monitor is.

For Family Members Helping a Parent

Many adult children set up protection for an older parent. A few tips:

  • Install it together on the devices your parent actually uses, usually a phone and a tablet, and show them what "connected" looks like.
  • Turn on Auto-Protect for public Wi-Fi in the iPhone or Android app, so the VPN switches on by itself on open or unsecured networks.
  • Respect their independence. A VPN protects their connection without anyone watching what they do. Explain it that way.
  • Write down the warning signs above and keep them near the phone.

For device-specific advice, see our guides to the best VPN for iPhone and the best VPN for Android, and steer clear of free VPN apps, which can create problems of their own.

If You Think You Have Been Scammed

  • Call your bank right away. The faster you act, the better the chance of stopping a transfer.
  • Report it to the FBI at ic3.gov or the FTC at ReportFraud.ftc.gov.
  • Call the National Elder Fraud Hotline at 1-833-FRAUD-11 (1-833-372-8311) for help with next steps.
  • Watch for "recovery" scams. The FBI warns that criminals now pose as officials or law firms offering to recover lost money for an upfront fee.

The Bottom Line

A VPN is a simple, useful layer for older adults, especially on Wi-Fi away from home and for blocking known scam sites. The biggest protection is still a habit: when anyone pressures you about money, hang up and check for yourself.

Protect your connection with one simple app. CyberFence combines AES-256-GCM encryption, a kill switch and Web Shield scam-site blocking. Monthly $7.99, or $88.21 a year ($7.35/month).

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