Trust Center
Understand Our Privacy and Data Practices
VPN activity, account information, and website interactions have different data-handling scopes. This page summarizes our published commitments; our Privacy Policy provides the detailed disclosures and choices.
Zero-Logs Policy
VPN Activity and Account Data
Our published Privacy Policy distinguishes VPN activity from account, payment, support, and website information. The VPN no-logs commitment does not mean that no information is processed by our website or account services.
VPN activity covered by our published commitment
- Your browsing history or the sites you visit
- Your real IP address while connected
- DNS queries — the domains you look up
- Session content or the destinations you reach
Examples of account and device information
- Your email address, to run your account
- Your subscription status, to keep service active
- Basic device enrollment metadata (device name, OS, app version, last-seen timestamp) so the app can be managed and re-authenticated
A note on Teams accounts: If your organization uses CyberFence Teams, your admin has access to the administration features described on the Teams page. Device or setup status is not a complete record of activity or a guarantee of continuous protection. See exactly what an admin sees →
US Jurisdiction
American-Operated, Under US Law
CyberFence is US-based and runs on US infrastructure. Your traffic stays under US legal protections — including Fourth Amendment protections — rather than being routed through foreign jurisdictions with opaque surveillance obligations.
Keeping infrastructure in the United States also means lower latency for North American users and a clear, single answer to the question every privacy-conscious customer should ask: where does my traffic actually go?
Encryption & Infrastructure
AES-256-GCM, End to End
CyberFence encrypts your internet traffic with AES-256 — the same standard used by the US government and military. Intercepted traffic is unreadable to anyone in between.
The VPN tunnel and Web Shield run on US-based servers architected for both privacy and performance. Web Shield adds an active protection layer that blocks malware, phishing sites, harmful content, and intrusive ads before they load on your device — in real time.
Data Sharing
VPN Privacy and Website Data
Our Privacy Policy describes information shared with service providers and analytics or advertising partners, along with applicable privacy choices. The VPN no-logs commitment is not a claim that website or account information is never shared.
- VPN activity commitments and website data practices have different scopes
- Analytics and advertising disclosures are described in our Privacy Policy
- Payment processing is handled by our billing provider under its own security controls
Breach Monitor Methodology
How We Check for Exposed Data
Breach Monitor scans an email address against 15 billion+ leaked records drawn from 700+ known data breaches, powered by XposedOrNot. Results show each breach by name, the date it occurred, a severity level, and the categories of data exposed.
You control what gets checked. Results can be marked resolved to track remediation, and exported as a PDF report. We cache your last result so repeat checks are instant, and flag any newly discovered breaches since your previous scan.
Uptime & Incident Response
Built to Stay Up — and to Respond
CyberFence runs across all five platforms — iPhone, iPad, Android, Mac, and Windows — on infrastructure designed for reliable, always-on protection.
If you believe you've found a security issue, or want to report a service problem, our security team is reachable directly at security@cyberfenceplatform.com. We take every report seriously and respond as quickly as we can.
Questions about how we protect you?
Reach out — we're happy to walk through it, or start protecting your team today.